How I use storytelling to explain what I get paid to do

Content design is a new-ish field. I say that because it hasn’t really been showing up in job searches until more recently, like pre-pandemic times. It’s not one of those common jobs that most people have heard of: account manager, marketing coordinator, engineer, developer, and the lot. Most people have a sense of what people …

Content design is also designing

When I tell people I’m a content designer, the first thing they ask is what I do. And I tell them that I’m the guy who works on the words in the interface of a product or application. That button label? That’s me. That error message that tells you why that password doesn’t work? That’s …

The Importance of Co-Designing

Oftentimes, a design or prototype ends up in the hands of a content design team and is introduced with these infamous words: “Can you help me with just the words right here?” -a lot of designers It’s a bit frustrating to hear this — because frankly, content design isn’t only about making the words better. …

What ten months in a content design role has taught me

It’s been an very interesting transition into UX writing, coming from a few jobs where long-form copy (complete with a minimum word count) was the norm. But I’m so happy I’ve made the change because it has allowed me to shift my perspective on words and how just a few simple words can have a …